Management

To: Zappos.Com, CEO From: Wei-Shan, Hsu, M&A Advisor Date: 5/16/2012 Re: Growth for Zappos Zappos is the whackingst online shoe store. The company was founded in 1999 and is headquartered in Henderson, Nevada. It is hold by Amazon.com. Zappos has set itself apart from competitors in four slipway: it has excellent customer advantage, a large alternative of shoes, selection is non base on season and they bank line inventory. nearly inviolable things near the company are that they put on fast, they lead good customer service, and they have a melt counter policy. |Deliver fast |Rare: excellence in domination system and effective delivery process| | node service |Substitute: understand consumer demands, own consumers devote, | | |satisfaction and devotion | | indigent makes |Rare: have strong financial mogul and good reputation priceumer | | |service to offer free come down policy. | However, there are some problems with shipping. Some customers are non getting their shoes on time because the manufacturer does non send them out on time. Also, the company has been affected by the negative economy. People are more careful close to making decisions and that has affected sales. In addition, the company isnt expanding in other countries. This means they are ignoring potential customers. To improve Zappos, I strongly make the following recommendations: Create more customers Zappos even -tempered sells their products to U.S custom! ers. They are losing potential customers outside the U.S. The company considers the shipping salute to be too high to be worth merchandise internationally. In addition they believe success is dependent on...If you trust to get a full essay, order it on our website: BestEssayCheap.com

If you want to get a full essay, visit our page: cheap essay